“Job aid” is a blanket term for anything that acts as a cheat sheet or reference guide for employees. In high-risk industries such as construction, transportation, and healthcare, a simple mistake could become a huge safety risk for your business. Job aids are designed to reduce avoidable mistakes and provide step-by-step instructions for difficult or dangerous tasks.
Job aid software is used in various industries to provide a safety net for employees who need additional product information, training programs, and step-by-step inspection instructions. For example, retail employees can use job aid software to find product information if a customer asks a question they don’t know the answer to. Job aid software can also assist with legal compliance—if your business is responsible for conducting equipment or safety inspections, performance support software can provide instructions and guidance.