When employees can’t find answers to their product questions, they have to decide whether to take the time to interrupt their day and find the answer or to take a guess. If you run a business that uses dangerous machinery or operates in unpredictable conditions, an employee’s wrong guess could threaten their safety. By integrating a knowledge base tool into your employees’ daily routine, you can improve your company’s safety, efficiency, and profitability.
There are many knowledge management systems out there, but Vizual Trainer provides unmatched ease of use. You can decide what information to include in your content management system to ensure your employees find the information they need. If your sales reps commonly encounter a customer question they can’t answer, you can customize Vizual Trainer to include the specific answers they need. Don’t make your employees rely on search engines for information—integrate Vizual Trainer into your existing app or learning management system, so you can be sure they’ll get the answers they need