Incorporate Knowledge Base Software Into Your Business
Don’t expect your employees to remember every detail about your products and equipment—give them on-demand access to information with Vizual Trainer.
Your employees have a lot on their plate. To successfully perform their job, they need to have access to product information they can give to customers, instructions on operating complex equipment, and data on field conditions. FLX Systems can help optimize your workforce by providing employees with on-demand access to valuable information.
During the course of a workday, employees need near-constant access to information. Even the best employees can’t know everything about every product, piece of machinery, or area they’re working in; they need quick access to product training. When your employees don’t have to ask around for information or guess how to use a piece of equipment, they can save time and reduce the risk of injury or error.
With hundreds of products on display in a retail space, it’s nearly impossible for employees to have information on every item. It’s not just retail workers who need access to knowledge. Construction workers need safety information when operating a piece of new equipment, and drilling or mining employees need to understand field conditions before they can move forward with a project. FLX Systems can tweak Vizual Trainer to fit any industry and give workers on-demand access to critical information straight from their smartphone.
Business owners use knowledge base software to store information on various items, from food products to construction machinery. Vizual Trainer strives to give employees easy and immediate access to the information they need to do their jobs. Your workers can scan barcodes, type a product name, or use voice command to search Vizual Trainer’s knowledge base. Depending on your industry and needs, you can give employees access to:
FLX Systems knows how time-consuming and inconvenient it can be to leave the floor or field to find information. That’s why Vizual Trainer gives employees instant access to its knowledge management software from any location. Eliminate the need for bulky paper manuals and desktop computers by incorporating Vizual Trainer into your business.
When employees can’t find answers to their product questions, they have to decide whether to take the time to interrupt their day and find the answer or to take a guess. If you run a business that uses dangerous machinery or operates in unpredictable conditions, an employee’s wrong guess could threaten their safety. By integrating a knowledge base tool into your employees’ daily routine, you can improve your company’s safety, efficiency, and profitability.
There are many knowledge management systems out there, but Vizual Trainer provides unmatched ease of use. You can decide what information to include in your content management system to ensure your employees find the information they need. If your sales reps commonly encounter a customer question they can’t answer, you can customize Vizual Trainer to include the specific answers they need. Don’t make your employees rely on search engines for information—integrate Vizual Trainer into your existing app or learning management system, so you can be sure they’ll get the answers they need