Solutions

Field Technicians

Frontliner + Vizual Proof

The REPUTATION OF YOUR BRAND is on the line:

Field technicians are the face of many companies. Their knowledge and ability to quickly handle installations, equipment issues, or scheduled maintenance has a direct impact on a company’s image and bottom line.

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give your people real-time power

Go beyond training. Deliver true employee empowerment.

Frontliner provides remote technicians with instant access to knowledge bases, job aids, and problem-solving tools at any time, from anywhere.

While faced with a challenge on site, for example, there’s no need to wait for assistance or feedback from another technician—decision trees powered by your company's knowledge base are right at their fingertips.

Easy access to expertise improves technician confidence, engagement, and ability, boosting customer satisfaction and your bottom line.

FLX Overview

Improve your mission-critical processes with on-demand training, knowledge, and reporting tools.
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Tools for the frontline

Training, knowledge, and reporting meets EASY operational readiness.

Our backend management system is also ridiculously easy to use, at once providing access to critical data and KPIs while seamlessly integrating with your other mission-critical platforms.

Oh yeah, and with just a click, you can automate the scheduling of onboarding and recurring certification trainings.

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Vizual Proof and Frontliner are available as standalone applications, or together as part of the FLX suite of empowerment tools.

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Ready to empower your team?

Take the next step in elevating your solutions and powering your success.

Employee expertise builds the customer experience

"If employees have a positive experience of their brand, they’ll provide a better experience to customers. That’s one reason why companies need to invest in their people."

PWC

Why “magic moments” are key to retailer success

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Why FLX
Solutions
Engage: Frontliner®
Elevate: Vizual Proof®
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FLX empowers deskless workers through technology. We develop software solutions for the underrepresented 80% of global workers who do their jobs on the sales floor and in the service field.

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