Solutions

Retail

Empower your frontline, strengthen your brand.
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In the age of online shopping, building customer loyalty through positive in-store experiences is essential for brick-and-mortar success.

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Build the brand

Knowledgeable retail sales associates are your your best brand ambassadors, and the key to crafting that experience.

We’re witnessing a rapid change in mindset around how retail businesses measure success. It’s not just about "return on investment". Most retailers are adding a whole new metric to their vocabulary: “return on experience” (ROX).

150,000 SKUs in store?

No problem.
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And no need to send someone to another aisle or associate.

With Frontliner's on-demand knowledge and job-aid tools, your people on the floor can instantly help with virtually anything. In real time. They're just a voice command, scan, or finger tap away from the info they need to confidently, effortlessly support your customers.

Best of all, confident employees = higher job satisfaction and retention, which in turn = happy customers and high ROX.

Experience FLX®

Easy is best

Reporting and integrations made easy.

Our backend management system is also ridiculously easy to use, at once providing access to critical data and KPIs while seamlessly integrating with existing LMS, CRM, and other mission-critical platforms.

Oh yeah, and with just a click, you can automate the scheduling of onboarding and recurring certification trainings.